Skip to content

Connected by Hank

Lever360 AI Answering Integration for Restoration

Connect Hank with Lever360 so restoration call details and team handoffs can move into a workflow configured around your operation.

From conversation to context

The call ends.
The details stay with your team.

  • Who calledName & callback number
  • Where it happenedProperty & loss details
  • What comes nextTeam handoff & follow-up

Fields and actions are configured for your workflow.

Built around your tools

Less copying.
More getting on with it.

Keep your team in the tools they already know. We help configure the handoff from a Hank conversation into your Lever360 workflow.

The connection in practice

A better starting point for every job.

01

TPA program call intake

Configure the assignment details and routing steps your team needs for TPA and program-work calls.

02

Lever360 job logging

Map caller, property, loss, and available insurance details into the Lever360 record supported by your configured workflow.

03

Restoration intake

Gather details such as standing water, active leaks, safety concerns, and insurance information using questions approved by your team.

04

24/7/365 availability

Program assignments and emergency calls arrive at all hours. Hank supports 24/7 answering and configured handoffs to your team.

Before your first live call

Your workflow.
Configured together.

Bring the way your team actually works. We’ll use it to define the handoff into Lever360 and the route to your people.

  1. 01

    Map the information

    Choose the caller, property, and loss details your team needs. Agree where each field belongs in Lever360 and how to handle information the caller doesn’t know.

  2. 02

    Define the next step

    Separate new inquiries from existing-job calls. Set service areas, business hours, on-call contacts, and a fallback when the first person is unavailable.

  3. 03

    Walk through a test call

    Try a new loss, an existing customer, and an after-hours handoff. Review the conversation and destination record together before putting the workflow into use.

A closer look

Make the connection.

Does Hank handle Lever360 program calls?

Hank can gather the program and claim details your team requests and follow the routing rules you configure for those calls.

Can Hank create jobs from emergency calls?

Hank can create Lever360 records for supported workflows. During setup, we map the fields and actions your team needs and test the resulting record together.

Does Hank filter non-customer calls?

Hank can filter common telemarketers, robocalls, and reseller calls before they reach your team.

How long does setup take?

Timing depends on the fields, routing rules, permissions, and testing your workflow requires. You keep your existing phone number.

On the line. On your side.

Let’s connect Hank and Lever360.

Let’s build a call experience that feels right for your business.