Helping you answer the
calls that matter most.
As homeowners who’ve dealt with water damage and fires, we’ve seen firsthand how easily large jobs slip away when a business is busy in the field. We built Hank to ensure your hard-earned leads never hit a voicemail, protecting your revenue and your reputation, 24/7.
Leadership
Meet the founders
Patrick Fiori
Principal Designer at Meta and Amazon with a decade of experience building AI products like Alexa and Echo. Now applying his deep expertise in voice interaction to ensure every restoration lead gets a professional, human-like response.
Trevor Uptain
Ex-Google engineer and former Head of Engineering at Fair Square, where he built voice agents for the medical and insurance industries. At Hank, he’s focused on building professional-grade AI that handles every emergency call with care.
Our Mission
Zero missed calls.
Zero lost revenue.
Your restoration business should rank #1 and answer every call. We make it happen.
Call answer rate
What we believe
Three beliefs that guide our company.
The first estimator on-site wins the loss.
In restoration, 78% of customers hire the first professional who answers. If you miss the call, the national franchise next door is already loading their air movers.
Mitigation techs shouldn't be dispatchers.
Your IICRC-certified technicians are worth $250+/hour in the field. They shouldn't be pulled away from extraction to answer routine questions or handle initial dispatch logic.
Water damage doesn't check the clock.
A burst pipe at 3 AM doesn't wait for your office to open. Restoration businesses must capture leads 24/7/365—Hank ensures you never miss a high-value Category 3 job while you sleep.
