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Connected by Hank

JobNimbus AI Answering Integration for Restoration

Connect Hank with JobNimbus so restoration call details and team handoffs can move into a workflow configured around your operation.

From conversation to context

The call ends.
The details stay with your team.

  • Who calledName & callback number
  • Where it happenedProperty & loss details
  • What comes nextTeam handoff & follow-up

Fields and actions are configured for your workflow.

Built around your tools

Less copying.
More getting on with it.

Keep your team in the tools they already know. We help configure the handoff from a Hank conversation into your JobNimbus workflow.

The connection in practice

A better starting point for every job.

01

JobNimbus job creation

Map customer, property, loss, and available insurance details into the JobNimbus record supported by your configured workflow.

02

Scheduling and routing context

Define how supported JobNimbus scheduling information and your on-call rules should shape booking and escalation steps.

03

Multi-location routing

Configure routing by service area, loss type, location, or on-call rotation, including voicemail and fallback behavior.

04

Restoration intake

Gather details such as standing water, active leaks, safety concerns, and insurance information using questions approved by your team.

Before your first live call

Your workflow.
Configured together.

Bring the way your team actually works. We’ll use it to define the handoff into JobNimbus and the route to your people.

  1. 01

    Map the information

    Choose the caller, property, and loss details your team needs. Agree where each field belongs in JobNimbus and how to handle information the caller doesn’t know.

  2. 02

    Define the next step

    Separate new inquiries from existing-job calls. Set service areas, business hours, on-call contacts, and a fallback when the first person is unavailable.

  3. 03

    Walk through a test call

    Try a new loss, an existing customer, and an after-hours handoff. Review the conversation and destination record together before putting the workflow into use.

A closer look

Make the connection.

Does Hank create jobs in JobNimbus automatically?

Hank can create JobNimbus records for supported workflows. During setup, we map the fields and actions your team needs and test the resulting record together.

Can Hank integrate with Xactimate through JobNimbus?

Hank can capture the loss details your team requests and hand them into the configured JobNimbus workflow. Your team continues its estimating process in the systems it uses.

How fast does Hank answer emergency calls?

Hank supports 24/7 answering. Your call-forwarding settings determine when the call reaches Hank; test that timing with your phone provider during setup.

Does Hank work for multi-location restoration companies?

Hank can be configured to route calls by region, loss type, location, or on-call rotation for multi-location teams.

On the line. On your side.

Let’s connect Hank and JobNimbus.

Let’s build a call experience that feels right for your business.