Voice AI + Cotality for property restoration
Hank integrates with Cotality to answer restoration emergency calls, capture loss and property details, and sync job information into your workflow — 24/7.
What Hank + Cotality does on every call
Automatic job creation, live schedule lookup, and TPA intake — built for restoration emergencies.
Structured job data capture
Hank captures loss type, property address, insurance carrier, and urgency level in a structured format ready for your Cotality workflow.
24/7 emergency intake
Never send a mitigation job to voicemail. Hank answers every call with a calm, human-like tone during floods, fires, and mold emergencies.
On-call crew dispatch
Route emergencies to your on-call technician based on loss type, region, or rotation — with voicemail detection and fallbacks.
TPA and program call handling
Recognizes third-party administrator calls, captures claim details, and routes to the right team member immediately.
Cotality integration FAQ
Stop losing Cotality jobs to voicemail.
See Hank answer a real emergency call, create a job in Cotality, and dispatch your on-call crew — in under 60 seconds.
